为了不引起怀疑，王蒙赶紧一屁股坐到前台的位置，笑脸盈盈的面对着迎面走来的拉马克那，有板有眼问道：“Good afternoon， What can I do for you?”为了看懂英文说明书，王蒙苦练过英文，口语也很麻溜，所以在这种场合下也丝毫不慌张。
拉马克那看起来很焦虑，气色也不是很好，他声音沙哑的说：“I'd like to checkin.”王蒙又亮出招牌式的笑容，问道：“Did you have a reservation？”拉马克那稍微停顿了一秒，说：“Yes，I have reserved a room for tonight on theinternet and have paid for it.The room number is 603,please。
王蒙像模像样的回应道：“Just a moment, please. I'll check the reservationrecord.”查了一会电脑他又抬起头来，说：“Sorry to keep you waiting. It's astandard business room, right?”拉马克那点点头答道：“Yeah.”王蒙在前台搜索了一下，然后毕恭毕敬的递上门卡，说：“Ok，Here’s your keycard.Enjoy your stay.”拉马克那似乎对王蒙的服务态度颇为满意，微笑着说：“ Thank you.”从拉马克那的表情来看，这个过程他并没有起疑。